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Firmware Upgrade Brings Massive User Interface Changes, November 12, 2010
Boxee has addressed some of the concerns I highlighted in my review with firmware updates. Please see the bottom of the review for updates.
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Out of the box, the Boxee Box runs the familiar beta version of the software, which is familiar to me as a prior Boxee user. Everything works fine, from what I tested, though the edges of the screen were cut off a tiny bit (not enough to cause a problem). While exploring all the options, I found that a firmware upgrade to version 1.0 of the Boxee software was available. I installed it, the unit rebooted, and it automatically started a quick-and-simple screen calibration utility. That calibration was useful, because the stock firmware had some overscan problems (that is, the edges of the screen were cut off) on my TV.
Version 1.0 brings with it a new, simplified user interface. I immediately had trouble finding my way around, and was a little disappointed that the experience was different than what I was expecting. My main problem with the new interface is that it now takes several more clicks to access local files (that is, anything on your attached drives or home network). That's my stuff, and that's what I primarily want a video player to be able to play. The old interface allowed you to toggle between your videos, and all available videos, very easily, once you understand where the option is. With the default firmware, after a minute of configuration, I was able to select "Shows" from the home screen and see just my shows. Now, I have to use other, more complex and time-consuming methods to do the same thing, such as "Files > Shows" or "Shows > Files".
The new interface does make it easier to start searches (just start typing), and is very attractive. I just would rather that it allow me to put my videos front-and-center. Networked content is fine, but my own content should have primacy over it. I think that new users will not have a problem with the interface, but experienced users should know that changes are in store for you.
Networked Content
I had no problems streaming SD and 720p HD H.264 and DivX files from my NAS to the Boxee Box via my wireless-N network. Internet videos play well, but some Internet video sources are kludgy. Playing a video on Fancast, for instance, will open a web browser, showing the web page and the video in a small box. You have to use the remote to move the mouse cursor to the tiny "full screen" button and click it to get the video to play full screen. Good luck doing that on the couch, 10-20 feet from the TV! This is a big deal because the new Boxee software puts networked content front-and-center, in the "Most Popular" movies and shows pages. It's wonderful to be able to watch (ad-supported) shows that you haven't paid for, but it's a pain that you have to hunt for the full screen button, which looks different on every website, to do so.
Apps, on the other hand, are fantastic. TED and YouTube work exactly as you would expect, and there are dozens more available. Netflix and Hulu Plus apps have been promised; Boxee is working out the arrangements and hope to have these available by the end of the year (early next year for Hulu Plus). I hope for their sake that they do. Competing devices all support Netflix, and Netflix is, in my opinion, one of the most compelling sources for staming content.
Linking your online Boxee account to Twitter and Facebook seems like overkill at first, but it actually is pretty compelling to be able to watch videos that your friends are sharing. The RSS app is great, too. Through the Boxee website, you can subscribe to a whole bunch of video and audio streams (podcasts). Then, you can launch the RSS app and browse through the stream. It's very nice. I don't bother sharing what I watch on TV with my Facebook friends and Twitter followers, though, but I could if I wanted to. I think that if a large number of people I know used Boxee, this would be a lot more useful.
Another quibble I have with the UI is that "Watch Later" queue shows your most recent additions on top, and you can't sort it. To find the next episode of a series you've been watching from the queue, you have to scroll down. If I'm going to the trouble of queuing videos, doesn't that imply that I want to watch them in order, not in reverse order?
Hardware
The unique shape of the box is controversial, but it is very small and you should be able to tuck it away somewhere. The remote uses RF, instead of IR, to communicate with the box. Therefore, unlike most (if not all) of your other components, you don't need a line of sight. I actually decided to put the BoxeeBox behind my TV; I can't even see it, but the controller works perfectly fine! The only thing better would be to have Boxee software integrated directly into my TV.
The box is very capable. Until new video formats arrive on scene, I don't see an immediate need for Boxee or D-Link to refresh the hardware. I just hope they continue to improve the software and make the updates available to the Boxee Box.
Overall Impressions
The hardware is great. The box is small and silent (from across the room at least), the RF remote is fantastic, and the hardware overall is a good value over buying an ATOM/ION nettop and IR remote, and installing Boxee (beta) yourself.
Honestly, Boxee got off on the wrong foot with me for introducing so many changes to its UI at the same time it launched this product. Boxee 1.0 looks great--better than ever, really--but it is so simplified that it now takes extra button presses to get to my own content, and I think that was a bad move. I like the product, though, and will get used to the new interface soon enough.
I still think this is a geeky product that is trying to be usable for non-geeks, and just hasn't gotten all the way there yet. I'm a little disappointed in that, and hope that the software will be updated eventually to make it easier and faster to access both local and online content.
It is difficult for me to rate this product 3 stars, but I think that it just isn't quite up to snuff yet to earn 4 or 5. Some software updates and agreements with content providers could improve the user experience greatly (fix that full screen problem or provide a shortcut, please!). I am eagerly anticipating the Netflix app, and plan to award an additional star once it arrives.
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Firmware updates.
11/25/2010 update:
Boxee updated the firmware on Thanksgiving to improve playback issues and stability. This resolved an issue I ran into infrequently (after I wrote my review), in which some local MP4/H.264 files would start playback with sound but no video.
12/13/2010 update:
This is an important update to the user interface!
Boxee updated the firmware to allow users to put local content up front in the "Shows" and "Movies" sections (the top-level, giant icons on the home screen), or to allow online content to take precedence. This is accomplished in the least geeky way possible: After updating the firmware, you are simply sked whether you use the box mostly for local or online content. If you pick "local," the main "Shows" and "Movies" sections default to local content, and online content is buried one level deeper in the menus. You can toggle this preference, and refine it independently for Shows, Movies, and Apps, in Settings > General > Menu. Bravo to Boxee for listening to their users and pushing out this change.
The update also added an hourly scan option for your local content folders, and an icon in the "Local Shows" and "Local Movies" screens that allows you to kick off a rescan immediately. Hourly scanning is a huge upgrade from the daily scanning option, and the new location of the rescan command is a lot easier to get to than it used to be (in Settings > File Sources > [Share Name]).
Boxee also added sorting (A-Z, and Newest First) for Shows and Movies, though, sadly, not in the Watch Later queue. There are also new A-Z lists in the Local Shows and Local Movies sections, to help you browse faster.
There still aren't Netflix or Hulu Plus apps, unfortunately. I think the Boxee Box's UI and playback are shaping up incredibly nicely, though. Now they just need to match their competitors' online content choices.
Only going to get better, November 14, 2010
Some perspective on me: I have never written a review but felt it was necessary in this case. I have been streaming video accross my network since the Buffalo Link Theater (7 yrs ago). I consider myself somewhat of a computer\electronic geek. I, like many others, have been excited about the release of the Boxee Box. I have tried several other similar alternatives (X-Box, LG Blu-ray player, WD...etc) and NOTHING even comes close to the experience I've had so far with the Boxee.
Pros
-Quality hardware
-compact
-qwerty keyboard on back of remote (brilliant!)
-User interface (needs to improvement though)
-Zippy fast getting around (except for downloading cover art for thumbnails)
-Lots of content providers (more to come for sure, Netflix, etc)
-Streams every file I have thrown at it (my movie collection is over 500 strong with different formats).
-there are many more
Cons
-As others have commented (the qwerty remote is unreadable for me without extreem light (come on, grey on black letters!)
-no options to customize the user interface more (advanced settings?)
-many apps load a webpage with the video in a small window with the "full screen" option small and difficult to brows to with the remote (needs much improvement).
If you want to look at your digital piture collection, play your digital videos\movies, listen to your music collection and play content from the web all through a great interface on your DH TV and through your Home Theater system, this box is a must for you. I promise, you will not be disappointed.
I am confident this box will only get better.
A Huge let down, November 12, 2010
I have been using the Boxee software for almost 2 years and have mostly loved it. Boxee was the first XMBC spin off to truly attempt a mainstream hardware launch. I pre-ordered the Boxee Box the day it was up back in September. For months, I have been giddy with anticipation of it's arrival. Then I got it today. Upon opening the box and setting up the device, It looked just like the software I was used to. I always admired Boxee for saying "Try it" and actually having good software to try, knowing that one day the sweet sweet hardware would arrive. Then, about 15 minutes into my wonderful experience and before I had the chance to test everything out, it forced me to update. I was then left with an overpriced popcorn hour that glows green.
I'm too tired to write all of the issues here, but here are a few pros and cons:
PROS:
Very small device, Takes up little space.
Nice remote design (save for a few issues) as long as you have light.
Plays most of my locally stored media very well.
It has an OFF button
CONS:
No Netflix support.
No Hulu support.
No VUDU support (Even though it features the app icon on the screen!)
Many of the apps don't play ANY video at all (like the open university app), stating that the video files are not the correct format or are corrupted (Then why have the app on the screen?)
Several apps simply open up a web page in the built in webkit browser with the video showing on only a tiny fraction of the screen. You must painfully navigate to an extremely tiny 'full screen' button to watch full screen video.
Many other apps also just link to youtube videos and show the progress bar at the bottom of the screen with no way to minimize it (unless you are lucky enough to get the 'glowing green bar')
Navigation and layout of locally stored media is abismal. There is no easy way to organise your local media. This wouldn't be a big deal if there was any decent online media to watch.
Typing numbers on the remote is difficult. You must hold down a 'num' button the entire time.
The remote is impossible to see in a dimly lit or dark room. It has no back lighting.
The remote does not function the same across all apps. In Youtube Leanback (which is really neat), the pause/play and back/menu buttons are completely useless. You have to use just the center button and the directional keys. This issue is compounded by the remote being difficult to see unless in direct light.
For the thousands of videos and movies this device has, it is almost all independent and ad supported. I don't mind video ads but the pop up ads that display (since you are basically watching youtube on a browser) are impossible to minimise and block the video.
Boxee may be salvaged in the future but for now, this is basically an heavily overpriced popcorn hour with a worsened layout.
I strongly urge you to wait until these issues are resolved. When these issues are resolved, I will re-do my review and adjust accordingly.
Horrifically, embarrassingly bad product, November 23, 2010
Massive unannounced UI change on launch. Apps that stream like absolute garbage on a 6mps connection (Also tried on my friend's FIOS connection, equally atrocious). No Netflix, no Hulu. The Pandora app is terribly buggy. Accessing and playing local media files is downright painful. The box freaks out and freezes if you hit buttons on the remote too quickly. A product this bad isn't even ready for beta testing.
I am a habitual early adopter and I've never seen something this bad before. This thing will be going back to Amazon assuming I don't first throw it in the garbage where it belongs.
EDIT: I wrote this review in an absolute rage, and didn't take the time to fully articulate just how god awful this product is. The "Movies" section boasts over 2000 streamable movies, but I have yet to see a single movie anyone I know has heard of with the exception of "Reefer Madness". The Tv Show section is equally pitiful. It seems pretty cool that Boxee displays a show like Entourage until you select it and realize only one episode is streamable. An unacceptably high percentage of shows in the Tv Show section contain only one episode. Most of the rest contain 2 or 3, usually totally random episodes dispersed throughout a show's run.
When you select a show like The Daily Show, you're taken to the Comedy Central website with the video taking up about 2/3s of the screen. You have to manually move the cursor over to the fullscreen button before it plays like a normal video on the full Tv screen. Moving the cursor itself is awful, because the remote isn't a touchpad. Imagine trying to move the mouse cursor on your PC using the arrow keys on your keyboard...
I really don't understand, why bloat your Movies section with crap from the 80's that NO ONE will ever care about and flood the Tv category with shows that feature only one or two disjointed episodes that don't even play in full screen by default?
Don't bother buying this thing to play local files, either. The process of scraping your local media is a complete crapshoot, and only about 40% of my movies have been "found" by the Boxee software. Of that 40%, about 10% are labeled incorrectly, even though XBMC gets them 100% correct every single time I install it on a PC. I have also gone through the screen calibration process over a dozen times and the only movies that actually play with the correct aspect ratio are ones encoded at 1920 by 1080 pixels. Everything else is a smashed, distorted mess no matter how I calibrate the screen. If a 1920x1080 video plays perfectly on a 1920x1080 Tv screen with the correct aspect ratio and no cropping, shouldn't all videos from the same device play with the correct aspect ratio? 1280x720 videos have massive black bars on the top and bottom despite playing with the same video settings. The mind boggles...
Just to say one positive thing about the Boxee Box: the remote is pretty damn cool. If it is ever sold seperately with a USB dongle to connect to a normal computer, I'll be buying one and turning one of my Mac Minis into a HTPC running XBMC with the Boxee remote.
One final thing before I go. There are probably people out there who would read this review and complain that maybe I'm a dullard when it comes to tech, or that I should go online to the Boxee forums to solve my problems. The straight truth is that I am extremely tech savvy, and I've been using HTPCs in one form or another for almost a decade, back when it was nothing more than me running an AV out from my video card to play crappy downloads of music videos on a tube tv in my bedroom after school. I've built dozens of HTPCs for friends and family, running flawlessy without further intervention. What happens when average joe six pack middle America buys a Boxee Box, as apparently that's the eventual goal of this device? Is he going to go scouring the internet for answers on how to fix his video's aspect ratio? Not a chance in hell.
Avner Ronan should be ashamed of how downright terrible the Boxee Box is at the moment. D-Link should be preparing a lawsuit against Boxee for tarnishing their good name. I'm holding on to mine just to see if XBMC is ported over to it before the grace period for return is over.
disappointing, December 4, 2010
Customer review from the Amazon Vine™ Program (What's this?) Let me begin by stating that I am new to the Boxee platform. I've occasionally watched a missed episode of network TV on my Macbook attached to my TV- but only as a last resort. I probably visit youtube.com about 4 times per year and never for more than a 10 minute period. I pay for directv and sirius XM and have 4 networked DVRs. In short, aside from the fact that I've been hacking computers since the early 80s, I am apparently not part of the target demographic for this product.
Nonetheless, I'm a consistent early adopter and was eager to take a poke at the Boxee Box. What a letdown! This product is disappointing in many ways- read further to learn more.
General observations:
- The box is nearly silent (it has no fan). This is a very good thing.
- The box is very small (about the size of a box that a baseball would come packaged in).
- The box consume 12 watts of power while running, while idle, and while on standby. If you turn it all the way off, it consumes 0 watts. It seems to run just over 100 degrees while powered on.
- While the unit itself is small, the mini power brick in the power plug is larger than typical-sneaky and annoying.
- This review is based on the 1.0 firmware from November 2010. If big improvements occur (and I haven't yet ditched the product), I will make appropriate updates to this review.
Remote control:
The remote control gets (some) raves and is probably one of the coolest things about this device. It is also the main hardware component of the solution that makes the Boxee Box worthless to me. The remote control is RF which means it cannot control most devices in your house. And likewise, your other remotes can't control the Boxee box unless you add an IR adapter. Forget about hitting one button to turn on the boxee and your TV. This is a major source of frustration for me as the boxee box remote is essentially 3 buttons and a 4-way navigation tool. Because the button layout is perfectly symetrical and the buttons are black, I frequently hold it upside down and hit the wrong buttons. This is annoying and often disruptive to what I'm watching/listening to as I will accidentally exit the pandora or viewer apps!
What is cool about the remote control is that when you flip it over, it has a decent sized keyboard! When using the search features, this keyboard works like a charm. Very cool.
Unfortunately, I prize being able to reliably pause/fast forward/rewind just as much as being able to easily search and at those tasks, the Boxee Box remote control is horrible. I don't think this can be fixed with firmware...
I did find one way to improve upon the remote situation- I plugged in a wireless mouse and keyboard. The wireless mouse made navigating the Boxee Box menus noticeably easier.
Unfortunately, the mouse does not work for jumping to a spot in a song or a video. Also, when surfing the web on the Boxee Box, the wireless mouse is unable to scroll content up and down and the roller wheel is completely disabled.
Video from the internet:
The video quality of some of the content is surprisingly good. The Wired application has a bunch of movie trailers and I honestly couldn't tell that I was watching "downloaded" content. The picture quality rivaled the HD quality I get over the air from DirecTV. I found this impressive. I have a 6Mb/s internet connection which is certainly not a slouch so I'm sure that helps. Video quality can vary greatly though. Some of the stuff on youtube borders on unwatchable.
My wife and I tried to watch an episode of CSI Miami on the Boxee Box and eventually gave up. It wasn't because CSI Miami is pointless and stupid, it was because the experience of trying to pause or navigate through the program was too awkward. At one point I tried to pause the show but accidentally hit the "menu" button. This took us out of the show and lost our spot. Then we tried to relaunch it and fast forward to our old location. This proved fruitless with the Boxee Box remote control.
When the Netflix app is released, I plan on trying this again. I'd seriously consider giving the Boxee a permanent spot in my entertainment setup if I could get Netflix online to work smoothly through it.
Music from the internet:
The Pandora application works great. I was able to sync up to my Pandora account and play playlists of music that I like. Pandora is a great product-- but it is hardly exclusive to the Boxee Box. It takes a LOT less time to simply plug my iphone into my TV speakers and launch Pandora that way.
You can't listen to music while surfing the web on Boxee Box. This really had me scratching my head. I would launch Pandora and start my music, then navigate to the app menu. Music would continue. Then I'd launch the Boxee Browser and the music would stop. What???
Music from my mac:
I have a large libary of music that I've ripped into MP3 format on my mac. I was able to share my music folder on the mac and Boxee immediately found it on the network- it wasn't easy enough that my wife could figure out how to do it but I had no problem. But things fell apart when I tried to actually listen to my music. The problem is that Boxee can't see your itunes playlists. So you're left with playing music one directory at a time. This kills this feature for me- my directory structure is broken down by artist and then album. I rarely want to listen to just one album at a time. Because I didn't layout my music according to genre, etc..., I have no easy way to listen to songs. With itunes, I create smart playlists and get mostly what I want. Another disappointment.
Social media:
We were able to sync the Boxee Box with my wife's FaceBook account. But we never could figure out how to see FaceBook alerts while watching content. We'd hear sounds when notifications came through but there was no obvious way to get to them. We were so gunshy about touching the remote and losing our spot in a show that we decided they weren't worth it and just got out her iPhone to see what was new...
Other:
With no local storage, the boxee is completely worthless if your network is down or the content sources are unavailable. There is also no way to save content to your Boxee for advanced buffering if you have a slow internet connection. You can plug in a USB key or a powered USB drive so it's not the end of the world.
Also, I'd get a lot more out of this product if I could filter my other content (directv through it). If I could watch directv but then quickly jump out to check the weather with the Boxee Box software, I'd value that feature. Saddly, you cannot do this and I bet you never will be able to on the Boxee Box.
They seemed to have done a good job with the CPU and memory selection- the unit is very snappy and fluid. I was pleased with this.
Stability:
The Boxee Box has "hard crashed" a couple of times. In each case, I simply pressed the power button and restarted it. This will most certainly improve with time and new firmware.
Summary:
If this product got 4 times better, I might be able to use it with a smile. It is no more than 1/4 done and the usability is for extreme early adopters only. If you have aspirations for ditching cable/satellite and watching all your shows on this- forget about it. At least unless you're willing to send your money elsewhere to paid online content services like Netflix. Content is never going to be free.
There is one ray of hope- most of what ails the product is the software running on the box- that can be fixed with firmware updates in the future.
Too SLOW and crashes often....not ready for prime time---try again next year, December 2, 2010
I've been looking to replace my WD HD Media Player and have been testing out the various options-the New WDHD Media Plus, Bright-view cinema, and, of course, the Boxee Box. Out of the three mentioned, the Boxee Box has the best picture quality for photos and videos, however, that's where it stops. There are so many problems when with this unit that I sent mine back within two days. First problem, it's slooowww. The other devices will load all thumbnail photos in a folder within seconds. The Boxee struggles to load even one page. After it finally loads a page of thumbnails and you click on the next page, you again have to wait. What's worse, if you go back to the previous page, the previously loaded thumbnails have to re-load---there's no such thing as an instant buffer or que...horrible. Note, that this test was done with the Boxee connected directly to an external hard drive with USB 2.0 cables---It's even worse when the boxee connects via a wired or wireless network...
Another problem that Boxee has is with the videos. When playing avchd videos, it loads and looks fine but, again it's slow. If you try to FF or RW the videos, the video image disappears, and, in turn you're presented with pixilated lines of color--so you have no idea where to stop the video until you actually click stop on the remote.
The remote. This is another huge problem. Great concept...keyboard on one side, buttons on the other. But where are the buttons? You have a back button and a play/stop button and a selector button...but when watching pictures or videos, the only thing that works is the play/stop. You can't rewind or FF without going through a bunch of menus. So frustrating and again leads to slowww performance.
Another issue is with the apps, there is no netflix, and the limited apps that do load on this machine actually crashed the machine after loading.
Overall, I wanted to like it. I really did...but there are too many bugs and too much frustration to fork over $200 or anything close to $200. The HD WD Live is more reliable, streams faster and is much cheaper. I'd go with that and give the Boxee a year or so to get the kinks out. Than it may be worth it. I hope so.
DLink, I am disappoint, November 12, 2010
I had high hopes for this as a streaming video player, but it is horribly plagued with bugs and major issues, nevermind that originally planned services are missing for the time being (netflix, hulu, vudu - "coming soon").
Menu navigating is frustrating as the remote lacks any other buttons other than play/pause, direction, and a menu/cancel button. A 'home screen' button, power button & dedicated 'full screen view' would be a nice addition. The full keyboard on the flip of the remote is a MUCH appreciated feature as typing on an on-screen keyboard is clunky and slow.
For some unknown reason (and quite a few reviews mention this) videos will not play when set to 1080i (audio only) but setting the device to output 720p resolves the issue for the time being. Unfortunately just changing the setting will not resolve the issue and also requires the device to be rebooted.
Overall I am giving D-Link/Boxee 2 weeks to resolve the video resolution / audio problem or else this is going back. Overall, I am disappointed.
Bait and Switch, December 14, 2010
I received the Boxee Box day one and was very excited. I have been running Boxee for about 6 months now, ever since I cut the cord for TV. My primary use was local content and Netflix. When I heard about the Boxee Box I thought it was going to be great. All in one Boxee solution, better, faster and streamlined. However what was delivered was so far from what was in the beta that it doesn't even seem like the same product.
1.) Local content takes a back seat. There were so many last minute changes that made this just another online content hub, and put the one thing they excelled at (local content) on the back burner. This has made the Boxee Box nothing more then a GoogleTV or AppleTV clone with less support and less sway with the networks. The only reason to get the Boxee Box (for me) was the fact that it handled local content, now that they don't care much about local content this makes it a non-starter for me.
2.) Hardware issues. I have had tons of problems with the device itself. My old setup (recently put back into use using Boxee Beta which is way better then the pay for version) was an Aspire Revo 3610. Rarely had lockups (even on long pauses), content was aggregated fairly well (although not as well as XBMC) and it was fairly fast at detecting new content. However the Boxee Box locks up on long pauses (which they blame network hard drive power downs, but why does it still not happen in Boxee Beta?), if my son gets a hold of the remote he can lock it up in 60 seconds flat just by pushing buttons, and the final nail in the coffin was the fact that the latest update locks up the system when loading. Wireless driver issues were quite a problem, which seem to finally be resolved mostly; but HD content is still far from ideal (which once again works fine in Boxee Beta.)
3.) The box itself is pretty horrific from a design standpoint, very tough to put into a normal A/V center, can't mount it behind the TV like my Revo and with the location of the power button hard reboots (3-4 times a day) were a serious pain in the butt.
4.) One of the biggest shocks came with the announcement (love how they did it after pre-orders shipped) that Netflix would not be shipping on it. Since this is one of the few web content locations that work well it was a huge disappointment and made this even more shady.
4.) The one saving grace was the remote, it was very nice and easy to use, loved the layout and the buttons were raised just enough with enough texture to make it one of the best I have seen. (which is what the two stars are for, the Boxee itself would get no stars)
The bait and switch used with this is just horrible, the last minute changes and lack of communication were so shady that it makes me question using their product at all (even free.) I would not recommend this in the least. They have already shown that they can and will change direction and focus at any time with little regard to their users. I recommend sticking with a standard nettop like the Revo or Zino and using the free software. If they continue in the direction they are heading, you have the option to use something else like XBMC or Media Center or a newcomer, without being forced to stick with one vendor.
Half-Baked Release, November 23, 2010
The Boxee Box looks nice on the outside, and the remote with it's two sides are unique, but the software has a long way to go before it's ready for prime time. Consider this the product of the year for 2011 or even 2012, but for now when you want to watch stuff, you're at the mercy of the content providers (which is outside of Boxee's control for the most part), the hardware manufacturer D-link, and Boxee themselves who are learning the hard way the pitfalls of paid product support versus free beta software.
Definitely wait until Boxee irons out their staffing, workflow and most of all software issues and when they have a little more experience in customer service and updates. The stuff coming down the pipeline looks good and I know this will be a great product in a year or two. But $200 right now for something that will take a while to return on your investment (in terms of watching your own media files without issue, netflix, hulu, fixing the browser to play the content that they have right, etc.) when something better will come out, or better yet, I can build an HTPC and just run Boxee, just seems like a waste.
Not ready for production..., November 19, 2010
I am a long time user of the Boxee software and used it on a hacked AppleTV. I have a number of media extenders in my home (hacked AppleTV, SlingCatcher, three WDTV's), so I feel my analysis may be helpful. I'm also secretly hoping Avner and others will read these reviews and help improve this product.
I was very excited for the release, and pre-ordered shortly after it was available on Amazon. When it arrived, I set it up immediately and updated the firmware.
Likes:
-Some of the apps are great. YouTube Leanback is awesome. LiveStation is pretty cool. The TED app is very nice.
-The keyboard on the remote is great. Huge improvement over hunt-and-pecking. BUT, whoever thought dark grey font on black keys was a good idea, should be fired immediately. You can't see the letters unless you have a brightly lit room...and I keep my room dim...you know, to keep the romance alive. ;)
- The wifi connection seems to have a better connection than my WDTV Live had (located in the same spot).
- I love the look and feel of the UI. It really makes you feel less like you're browsing a drive, and more like you're watching TV.
Dislikes:
- I have a number of shows and movies that the Boxee Box can't figure out what to do with. Some kids shows, movies, etc. Nothing obscure. Mainstream stuff. Boxee can't figure it out. Fair enough. BUT, I should have the opportunity to create locations for them in the Boxee listings and populate the list so I can always open in the slick, informative UI. I think Saphire, running on the Apple TV allowed this. It's nothing new. Instead, I have 160+ shows and movies that can't be viewed in the standard Show and Movie view. So, I'm still stuck browsing the drive, like always.
- When I'm viewing a listing of shows or movies, and looking for...say...Sesame Street....I would love it if I hit "S" on the keyboard and it jumped to the "S" section of the list. Nope...when I do that now, I get the search box at the top of the screen. This is counter-intuitive and I just don't like the way this works.
- It crashes WAY more than anything else I've ever used. Even early versions of the AppleTV hacks didn't crash as often. I am sitting right now, in front of my Boxee Box. Screen frozen, no response to any remote control commands. Just stuck. In the last three days, the Box has crashed 8 - 10 times...just when I've been watching standard Divx AVI's. Something as simple as pausing and coming back to it 3 minutes later, or scanning and then pressing play, can cause it to become unresponsive. This sort of behavior indicates that either I have a bad unit, or this firmware is buggy as all heck (I suspect the latter).
- While the front of the remote is simplistic and cool looking, I don't like the cheap plastic feel. The glossy finish leaves it looking dirty after a few minutes of use with all the finger prints. But I also think they should have included a few other buttons...like FF, REW and STOP, maybe a search button and a home button. Instead, it seems like I can perform basic functions, but when I want to get into more advanced things, I have to tool around in the on-screen menu...which can get confusing. I like to be in control, and the remote doesn't provide some basic functions that I like to have.
- The box is ugly. Sure, maybe a box sinking into the ground looks cool...but it's not a functional design. I'm sure having a standard rectangular form factor would have made it a heck of a lot easier to fit a mainboard and other components inside. May have also made it easier to cool (sans the fan).
- I'm not a Netflix or Hulu user, but releasing the Box without those two included...when they were expected in this release and publicized as such, is just not cool. I've already seen plenty of people commenting about this, and if I had purchased the Box thinking they'd be there...and find them not to be...I'd be quite pissed.
In conclusion, yes...the Boxee Box is pretty decent...but at this point, the slick UI does not make up for the shortcomings and way-too-frequent crashes. I love what Boxee is about and really hoped for an awesome product to wipe out the competition. But I think I'm going to pack the Boxee Box back up, put my WDTV Live back on the shelf...because it just works, and hope that the Boxee bugs get worked out. Sorry Avner. This was not ready for production.
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